FAQ

Shipping & Delivery

How long until my order ships?
Every design is made to order just for you rather than pulled from a warehouse shelf, so please allow a few business days for printing before it ships. Once it's on its way, standard shipping runs 7–10 business days, with faster upgraded and rush options available at checkout. Some in-stock items ship in 1–3 business days — check the product description to see if yours qualifies.

Is shipping free?
Yes — orders over $100 ship free automatically at checkout. Orders under $100 have shipping calculated at checkout based on your location.

Will I get tracking info?
Yes. As soon as your order ships, you'll get an email or text with tracking details.

Do you ship internationally?
Yes. Standard international delivery is 3–5 weeks; rush international is 2–4 weeks. Customs fees or import taxes, if any, are the responsibility of the customer.

Sizing

What sizes do you carry?
Most designs run S–2XL. Check the size chart on each product page before ordering — because pieces are made to order, we're not able to offer instant exchanges the way an in-stock retailer can.

Returns & Exchanges

What's your return policy?
You have 30 days after receiving your item to request a return. Items must be unworn, unwashed, with tags, and in original packaging. Email support@boujeedogz.com to start a return — please don't send anything back before reaching out, as unrequested returns can't be accepted.

My item arrived damaged or wrong — what now?
Inspect your order as soon as it arrives and email us right away at support@boujeedogz.com if anything's defective, damaged, or incorrect. We'll make it right.

Can I exchange for a different size?
The fastest way is to return the item you have and place a new order for the size you need once your return is accepted.

Orders

Can I change or cancel my order?
Orders go into production quickly, so changes can only be made before production begins — reach out to support@boujeedogz.com as soon as possible if something needs to change.

I need my order by a specific date — can you help?
Email support@boujeedogz.com before placing your order and we'll let you know if it's possible.

Still have a question? Reach out any time at support@boujeedogz.com and we'll get back to you.